Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery We offer standard and expedited shipping options calculated at checkout based on your location and order weight. Most domestic orders arrive within 5–7 business days after processing.

Free Shipping We may offer free standard shipping on qualifying orders. Check our current promotions at checkout.

Shipping Locations We currently ship within the United States. International shipping availability may vary — please contact us for inquiries.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at support@vortexprotools.com within 7 days of the expected delivery date and we'll make it right.

Contact Us For any shipping questions, reach out to us at support@vortexprotools.com or through our website.